Laura Billak has a strong background in Etiquette and Protocol in the field of Events and Hospitality. After obtaining a Bachelor of Arts Degree in Public Relations and Communications with a minor in Art Design from George Mason University, she continued on and received a Masters in Event Management from the International Institute of Event Management. After years of working as Director of Human Resources and Public Relations, she began applying her knowledge to corporate event planning, which further extended into formal social events and wedding planning. Laura has also obtained certification from the International School of Protocol in the areas of Social Etiquette, Communications Etiquette and Dining Etiquette in both American and Continental Protocol, and is the founder of the etiquette consulting company P’s and Q’s®, with material she created and patented in 2005. Laura has more than 20+ years of event planning experience and uses her background and creativity within the event design studio to help make every client's particular vision come to life. Laura's work has been recognized in several local and state publications and she is known for being kind, detail oriented and having a calm reassuring nature for her clients. Laura is a loving wife and mother of 3 children and firmly believes that through the thoughtful consideration of others, we all can harness the key to a happy life.